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Login, restore and create an account
Why can't I log in to my account?
  • Unstable Internet connection. Make sure you are connected to the Internet at the time of login or login confirmation.
  • Technical problems with the site or services.
  • Make sure your username and password are correct and match your account.
  • Check if Caps Lock is on when you enter the password.
  • Account is blocked, permanently deleted or hacked (use confirmation)
Why doesn't the confirmation code come?
  • The email was spammed or blocked by the postal service.
  • Unstable Internet connection or the mail sending server is unavailable for technical reasons.
Does the user connect to other services by creating an account for only one of them?
No, when you create an account other services will not be connected to your account without your consent.
What do I do if I forget my email address or lose access to it?
The email address is the main means of restoring access to your account. It is impossible to restore an account without a valid email address
Account Settings
Why do I need the login confirmation option?
Login confirmation is the main and most reliable security tool to prevent unauthorized access to your account. Even in case an intruder finds out your account password, he will not be able to confirm the security code which is sent to your email.

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